Your satisfaction is our top priority. However, please be aware that we do not cover the cost of return shipping. We encourage you to review your selections thoroughly to ensure your complete satisfaction with your purchase.
We highly encourage you to promptly inspect the goods upon delivery to confirm they meet your expectations. Please ensure the items are of acceptable quality and align with the descriptions provided. Your satisfaction with the quality and accuracy of your purchase is of utmost importance to us.
Should you need to initiate a return or exchange, please contact us at info@hausmarkt.com.au within five (5) days of receipt. For a smooth process, ensure that the items are in their unused, original condition and include all original packaging. A receipt or proof of purchase is also necessary for completing your return.
Our return address is:
PO Box 348, New Farm, QLD 4005
PO Box 348, New Farm, QLD 4005
Refunds will be issued to the original payment method used for your online purchase. We will process your refund promptly once the returned goods have been received and inspected.
Please note that sale items are not eligible for refunds; however, they can be returned for an exchange. Be aware that additional shipping fees will apply for the delivery of the exchanged item.
We appreciate your cooperation in adhering to these conditions to help us process your return efficiently.